Information To Be Provided To Users of Insurance Services  in connection with Art. 325 of the Insurance Code

Broker Ins Ltd is a company registered in the Commercial Register and the Register of Non–Profit Legal Entities under Unified ID Code (UIC) 121773065, with seat and registered address in the city of Sofia, Triaditsa District, 3 Karnigradska Str.

Broker Ins Ltd is an insurance broker registered in the public register pursuant to Art. 30, para. 1, item 12 of the Financial Supervision Commission Act, by Decision No. 499 – Insurance Broker from 21.07.2006 under Reg. No.11-8. The registration can be verified by check in the Financial Supervision Commission, city of Sofia, 16, Budapest Str., or on the website of the Financial Supervision Commission www.fsc.bg.

Broker Ins Ltd does not hold directly or through related parties more than 10 % of the voting rights or capital of an insurer.

Neither an insurer, nor a majority holder of an insurer holds directly or through related parties more than 10% of the voting rights or capital of Broker Ins Ltd.

Any complaints about the services provided by Broker Ins Ltd or complaints for any other reasons can be submitted to the head office of the company at the following address: Sofia, 3 Karnigradska Str., or by email to office@brokerins.bg. The complaint should state the name, personal ID number, phone and address for feedback of the complainant. Broker Ins Ltd replies to all complaints filed within 15 business days.

Complaints against Broker Ins Ltd and employees thereof can be filed also to the Insurance Supervision Division of the Financial Supervision Commission to the following address: 1000 Sofia, 16 Budapeshta Str., or by email to delovodstvo@fsc.bg.

In the event of unsettled disputes with Broker Ins, users of insurance services can also contact the Conciliation Commission for considering disputes in the field of insurance and insurance intermediation, including when providing financial services in these sectors remotely, to the following address: city of Sofia, postal code 1000, 1, Vrabcha Str., fl. 3, 4 and 5, tel. 02/9330 565 – Central office of the Consumer Protection Commission (CPC), and can also lodge a complaint by filling in an e–form on the website of the CPC – www.kzp.bg, or personally in the regional offices of the CPC in the country.

Broker Ins Ltd does not carry out insurance intermediation on behalf of an insurer but represents the users of insurance services.

Subject to the conditions provided for in the effective legislation, Broker Ins Ltd can provide advice regarding the insurance products distributed by the company in its capacity of an insurance broker pursuant to Art. 325a, Para. 5 of the Insurance Code – based on a fair and personal analysis.

In exchange for the services provided, Broker Ins Ltd receives remuneration calculated as a percentage of the insurance premium paid on the respective insurance. In some cases with the purpose of covering its administrative expenses, Broker Ins may charge an additional amount as well which shall be paid by the users of insurance services.