Insurance type:

Car insurance – damages to the vehicle resulting from a policy-covered risk are covered;

Third Party Liability of Motorists – compulsory insurance which covers damages faultily caused to third parties, including damages to the passengers in the vehicle;

Whom should I notify?

In all cases of car damages you should immediately notify the competent authority – Road Traffic Police, Police, Fire Department, etc. If this cannot be done for any reason, you should immediately notify the insurer calling the phone number provided by them.

In the event of car damages when the motor vehicle is stationary or if there are injured persons, fire or motor vehicle theft, you should immediately notify the competent authority – Road Traffic Police, Police, Fire Department, etc. If this cannot be done for any reason, you should immediately notify the insurer calling the phone number provided by them.

Filing a claim:

Car insurance – The insurer should be notified at the phone number provided by them.

A claim is filed and the vehicle is presented for survey;

Third Party Liability of Motorists – the person who sustained damages brings a claim to the insurer of the person who caused the damages and presents the vehicle for survey;

Notification time limits:

Car insurance – In case of damages other than theft or fire, the time limits for filing a claim are 3 to 5 calendar days of the event’s occurrence. In case of theft or fire, the insurer should be notified by phone immediately and the claim should be filed within 24 hours of the event.

Third Party Liability of Motorists – the time limit for filing a claim to the insurer of the person who caused the damages is within 7 days of the event.

Clients of Broker Ins can use the 24/7 hot line +359 888 99 00 78 for advice and assistance.